Refund policy

Return & Refund Policy

We want every order to arrive safely and on time. Here's how we handle refunds:

No Returns

Please note: All sales are final. We do not accept returns or exchanges. Make sure to double-check your size, color, and order details before checking out.

Refunds for Lost or Undelivered Items

If your order never arrives or is lost in transit, we’ve got your back.

• If your tracking number shows no delivery after 21 business days (domestic) or 30 business days (international), contact us at [outkasted644@gmail.com] 

• We’ll investigate and, if confirmed lost, issue a full refund to your original payment method.

Damaged or Wrong Items

If you received a damaged or incorrect item, please email us at [outkasted644@gmail.com] within 7 days of delivery with your order number and clear photos of the issue. 

 

We appreciate every single customer who chooses to support our brand. We're a small team, and every order means the world to us. While we don’t offer returns at this time, please know we take every step to make sure your order arrives safely and meets your expectations.

If something goes wrong—whether your package gets lost, arrives damaged, or there's an issue with your order—don’t hesitate to reach out. We’re here to help, and we’ll always do what we can to make it right.

Your trust matters, and we're committed to earning it with every order.
Thanks for rocking with us. 🙏

— [ THE OUTKASTED TEAM ]